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MEETING THE CHALLENGE
SCREENING CRITERIA
Following is a description of the screening criteria TEAM OREGON has
used to select instructors. Included are traits that we found to be
good and those that we try to avoid. See
Instructor Interview Questionnaire.
Riding experience - Hard
to quantify (i.e. have they ridden the same way year after year, or
have they constantly worked to improve and learn new things). Look for
applicants who have ridden a fair amount of miles in their first year,
or those with three or more years of riding experience.
The person with limited experience will struggle with some questions
in the classroom, and potentially, with understanding some handling
dynamics. As long as those individuals have a resource to get answers
to those questions the limitation isn't a problem.
Ability to speak in front of groups - Look for those with some
form of teaching or public speaking experience. Most people will get a
little nervous before they speak in front of a group. That isn't
a problem. Some folks are terrified in front of even a small group.
That type of individual will require a lot of effort/training
and typically will not work out.
Speaking ability - How well does the candidate communicate?
When talking to an applicant ask questions and listen not only to the
answer, but the way they formulate and convey the response. Look for
people who use reasonable vocabulary, actually answer the question,
and are fairly succinct. Although a person who talks a lot may be fun
to talk to, they are typically challenged during a course to stay on
time, and most importantly, to get the important information across
without burying it with too much information.
Leadership style - Students and instructors need to work with
people who treat everyone with respect and are sensitive to the needs
of others. Ask them how they have handled a difficult situation in the
past.
Good answers would include; trying to defuse the situation, talking
about the problem to find a common ground, appreciate the
person's view but ask they try a different way, etc.
Avoid applicants who give answers like; do it my way because I say,
tell them to conform or they're gone, we argued until they gave
in, etc.
Heart - Why do they want to be an instructor?
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Favorable replies - Believe in the program, help people, like m/cs and
people, improve safety/reduce accidents, etc.
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Less favorable replies - A number of these aren't bad when
combined with those above, however if the answer contains mostly
things from this list it is suggested you look elsewhere.
- Sounds like fun
- I was asked to be an instructor
- Like to talk to people
- Need the money
- Want to see what it's like, etc.
Level of activity - Look for those who intend to work at least
five or six times a year.
Availability - For instructor training and teaching. Be
cautious of those with extremely busy lives. Ask how they see this
fitting into their life, and where they see themselves in five years.
Physical conditioning - Look for people who are active.
They don't have to go to the gym five days a week, but they should
have some regular activity (sports, physical activity at work, general
exercise, etc.)
Age isn't a problem so long as the person is in shape. Be on the
look-out for signs of a chronic problem or a health challenge that
could limit their ability to teach a complete course.
Overall impression - How did you feel about the person after
your conversation? Considerations should include; Confidence level,
organization of thought, succinctness, general speaking ability, would
their personality blend with your organization.
Coachablility - Hard to quantify. A member of your team needs
to be able and willing to adjust as programs evolve, and to
continuously improve themselves. Ask about two situations when they
were directed to make changes at work.
A good attitude would include: "Struggled but was able to do
it", "if they say that's the way it is ok",
"made the change but had concerns so talked to supervisor",
etc.
Bad Attitude: "Can't believe they made us do that",
"it was just stupid so I quit", "they want us to _____
but it won't happen", etc.
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